Slow computer? New internet that needs setting up? A TV you'd like on the wall? I'm Dave, and I come to you. No jargon, no rush, and nothing gets done without your okay.
Serving Truth or Consequences, Elephant Butte, Williamsburg, and the rest of Sierra County.
If it plugs in, connects, or logs in, it's probably on this list. If it isn't, ask — the answer is usually yes.
Most people have never had a technician come to the house. Here's exactly what happens.
Tell me what's going on in your own words. You don't need to know the right terms — "the internet light is red" is plenty. I'll ask a couple of questions and we'll pick a time.
I show up when I said I would, take a look, and explain what I found and what it will cost before I touch anything. If it turns out you don't need me, I'll say so.
I do the work, show you what changed, and write down anything you'll need later — passwords, which remote does what. Then I leave the room the way I found it.
You'll always hear the price before the work starts, and there's no charge for a visit where I can't help. Larger projects like wiring and mounting get a written quote after I've seen the space.
I've spent my career keeping technology running for a whole school district — the networks, the computers, the Wi-Fi, and the people who just needed something to work before class started. I'm good at fixing things, and I'm better at explaining them.
I started Turtleback Tech because so many of my neighbors in T or C have the same problem: the help they can get is a phone tree in another state, and what they need is someone local who will sit down at the kitchen table and sort it out. That's the whole business.
When I'm not working, I'm around town like everyone else. Say hi.
No. I come to you, and I work on things where they live — that way I can see your actual Wi-Fi, your actual printer, and your actual setup. Most problems are fixed in one visit.
Small things are welcome. Plenty of visits are twenty minutes of "oh, that's what that button does," and you'll only pay for the time I'm there.
Almost certainly not. Nobody legitimate calls you out of the blue about your computer. Hang up, don't let anyone connect to your machine, and call me if you're worried — I'll check it over and show you how to spot the next one.
I don't stock inventory, but I'll help you choose what to buy, order it if you like, and set it up when it arrives — so you're not guessing in a store aisle.
Truth or Consequences, Elephant Butte, Williamsburg, and anywhere else in Sierra County. Farther out is fine too; there may be a small travel charge, and I'll tell you up front.
Cash, check, or card at the end of the visit. Written quotes for larger projects, no deposit for small jobs.
Calling is easiest — if I'm on a job I'll call you back the same day. Or send a message here and tell me what's going on.
Text me · contact@turtlebacktech.com
Monday–Friday, 8 am to 6 pm · Weekends by arrangement
